l6665 Privacy
Policy & Data Rights

1. Information We Collect

When you register for, access, or use the l6665 Platform, we may collect the following categories of personal data about you:

1.1 Identity Data

Full legal name, date of birth, gender, and government-issued identification number as provided during registration or Know Your Customer (KYC) verification. Accepted identity documents include Bangladesh National Identity Cards (NID), passports, and driving licences.

1.2 Contact Data

Email address, mobile phone number, and residential address in Bangladesh (including division, district, and upazila where provided). Contact data is used for account communications, transaction confirmations, and support correspondence.

1.3 Financial Data

Mobile banking account numbers associated with bKash, Nagad, Rocket, or Upay accounts; bank account or card details where applicable; transaction history including deposits, withdrawals, bets placed, and bonuses claimed. l6665 does not store full card numbers — payment card data is processed exclusively through PCI-DSS compliant payment gateways.

1.4 Technical and Usage Data

IP address, browser type and version, operating system, device identifiers, time zone, screen resolution, referring URLs, pages visited on the Platform, session duration, click patterns, game history, and betting activity logs. This data is collected automatically when you interact with the Platform.

1.5 Communications Data

Records of your correspondence with l6665 customer support, including live chat transcripts, support ticket content, and email exchanges. These records are retained for service quality, dispute resolution, and compliance purposes.

1.6 Verification Documents

Copies of identity documents, proof-of-address documents, and payment method verification evidence submitted in response to KYC requests. These documents are stored securely and are accessible only to authorised compliance personnel.

2. How We Use Your Data

l6665 uses the personal data it collects for the following specific purposes:

Purpose	Data Categories Used
Account registration and management	Identity, Contact
Payment processing and transaction verification	Financial, Identity
KYC and anti-money-laundering checks	Identity, Financial, Verification Documents
Fraud detection and platform security	Technical, Financial, Identity
Customer support and dispute resolution	Communications, Identity, Financial
Responsible gaming monitoring	Technical, Financial, Usage
Platform performance analysis and improvement	Technical, Usage
Sending account notifications and service updates	Contact
Promotional communications (where consent given)	Contact, Usage
Legal and regulatory compliance	All categories as required

l6665 will not use your personal data for any purpose that is incompatible with those listed above without first notifying you and, where required by applicable law, obtaining your prior consent.

3. Legal Basis for Processing

l6665 processes your personal data on the basis of one or more of the following legal grounds, depending on the specific processing activity in question:

• Contract performance: Processing is necessary to create and manage your account, process deposits and withdrawals, and deliver the betting and casino services you have requested from l6665.
• Legal obligation: Processing is required for l6665 to comply with applicable anti-money-laundering regulations, fraud prevention obligations, and identity verification requirements.
• Legitimate interests: Processing is carried out for l6665's legitimate business interests, such as improving platform security, detecting and preventing fraud, and analysing aggregate usage data to improve the Platform — provided these interests are not overridden by your fundamental data rights.
• Consent: For non-essential communications such as promotional emails and marketing messages, l6665 relies on your freely given, specific, informed, and unambiguous consent. You may withdraw consent for marketing communications at any time by contacting support or updating your notification preferences within the Platform.

4. Cookies & Tracking Technologies

l6665 uses cookies — small text files stored on your device — and similar tracking technologies to operate and improve the Platform. The categories of cookies we use are as follows:

4.1 Strictly Necessary Cookies

These cookies are essential for the Platform to function correctly. They maintain your login session, remember your language and currency preferences, and enable core security features. These cookies cannot be disabled without significantly impairing your experience on l6665.

4.2 Performance and Analytics Cookies

l6665 uses analytics tools to collect aggregated, anonymised data about how players navigate the Platform — which pages are visited most frequently, how long sessions last, and where technical errors occur. This data is used to identify and resolve Platform issues and to improve the overall user experience.

4.3 Functionality Cookies

These cookies remember your preferences — such as your preferred payment method, game display settings, and responsible gaming limits — so that you do not need to re-enter them on every visit to l6665.

5. Data Sharing & Disclosure

l6665 does not sell or rent your personal data to third parties. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate contractual data-protection safeguards:

• Payment processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, and other payment partners receive the financial and identity data necessary to process your deposits and withdrawals. Each payment partner operates under its own privacy policy and data-handling obligations.
• Game content providers: Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, Spribe, and other studio partners may receive technical session data necessary to deliver their game content within the l6665 Platform. Game providers do not receive your financial or full identity data.
• KYC and fraud prevention services: Specialist third-party identity verification and fraud screening services may process your identity documents and personal data to support our compliance obligations. These services are bound by strict data-processing agreements.
• IT infrastructure and hosting providers: Cloud hosting, database management, and cybersecurity service providers process technical data as part of operating and securing the l6665 Platform. All such providers are contractually required to process data only as instructed by l6665.
• Legal and regulatory authorities: l6665 may disclose personal data to law enforcement agencies, courts, regulatory bodies, or other authorities where required by applicable law, court order, or legitimate legal process. l6665 will notify you of such disclosures where legally permitted to do so.

6. Data Retention

l6665 retains personal data for the minimum period necessary to fulfil the purpose for which it was collected. The following general retention guidelines apply:

• Active account data: Retained for the full duration of your account's existence on the Platform, plus a post-closure period as required by applicable regulations.
• Transaction and betting records: Retained for a minimum of five (5) years following the date of the transaction, in accordance with standard financial record-keeping obligations.
• KYC and identity documents: Retained for a minimum of five (5) years following account closure, in line with anti-money-laundering regulatory requirements.
• Customer support communications: Retained for three (3) years following the resolution of the relevant support case, unless the matter is subject to ongoing legal proceedings.
• Technical and usage logs: Typically retained for twelve (12) months, after which they are either deleted or anonymised for aggregate analytics purposes.
• Marketing consent records: Retained until you withdraw consent, plus a reasonable period thereafter as evidence of the prior consent relationship.

When a retention period expires, l6665 will securely delete or anonymise the relevant data in accordance with our internal data disposal procedures. Anonymised data that can no longer identify you as an individual may be retained indefinitely for aggregate statistical analysis.

7. Data Security

l6665 takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, accidental loss, disclosure, alteration, or destruction. Our security measures include:

• TLS/SSL encryption for all data transmitted between your device and l6665 servers;
• AES-256 encryption for sensitive data stored in our databases, including identity documents and financial records;
• Role-based access controls ensuring that only authorised personnel can access personal data, and only to the extent required for their specific role;
• Regular internal security audits and vulnerability assessments of Platform infrastructure;
• Multi-factor authentication requirements for internal system access by l6665 staff;
• Secure data centres with physical access controls and environmental safeguards;
• Staff training on data protection best practices and obligations under applicable privacy law.

While l6665 employs industry-standard security practices, no online platform can guarantee absolute security against all possible threats. You are responsible for maintaining the confidentiality of your account password and for ensuring that your own devices are adequately protected. If you suspect your l6665 account has been compromised, contact support immediately via in-platform live chat.

8. Your Data Rights

As a user of l6665, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, please contact the l6665 Data Protection team at [email protected] with the subject line "Data Rights Request".

• Right of access: You may request a copy of the personal data l6665 holds about you, along with information about how it is processed.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated promptly.
• Right to erasure: In certain circumstances, you may request that l6665 delete your personal data. Note that this right is subject to overriding legal and regulatory retention obligations — particularly KYC and transaction records which must be retained for the periods specified in Section 6.
• Right to restriction of processing: You may request that l6665 temporarily suspend certain processing activities relating to your data while a dispute regarding its accuracy or our right to process it is being resolved.
• Right to data portability: Where processing is based on your consent or on contract performance, you have the right to receive a copy of your personal data in a structured, machine-readable format.
• Right to object: You may object to processing activities carried out on the basis of l6665's legitimate interests, or to the use of your data for direct marketing purposes. Upon receipt of a valid objection, l6665 will cease the relevant processing unless it can demonstrate compelling legitimate grounds that override your interests.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing that took place prior to withdrawal.

9. Third-Party Links & Services

The l6665 Platform may contain references to or integrations with third-party service providers, including game studios and payment partners. While l6665 selects its partners carefully and requires them to maintain appropriate data protection standards, l6665 is not responsible for the privacy practices of third-party services. Each third-party provider operates under its own privacy policy and data-handling obligations.

Where game content is delivered within an embedded interface on the l6665 Platform, the relevant game studio may collect technical session data directly from your device as part of the game-delivery infrastructure. l6665 does not control or have visibility over the specific data collection practices of individual game studios' delivery systems. We recommend reviewing the privacy policies of Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, and Spribe directly if you have questions about their specific data practices.

10. Children & Minors

The l6665 Platform is strictly intended for adults aged 18 years and above. l6665 does not knowingly collect or process personal data from individuals under the age of 18. If we discover or are notified that a minor has registered on the Platform, all associated personal data will be securely deleted from our systems and the account will be permanently closed.

If you are a parent or guardian and believe that your child has created an account on l6665, please contact us immediately at [email protected]. We will investigate the matter promptly and take all necessary remedial action without delay.

11. Policy Amendments

l6665 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or the structure of the Platform. When material changes are made, l6665 will notify registered Players via in-platform notification or email to the address on record. The "Effective Date" shown at the top of this page will be updated to reflect the date of the latest revision.

Your continued use of the l6665 Platform after the effective date of any revised Privacy Policy constitutes your acknowledgement of and agreement to the updated terms. We encourage you to review this page periodically to stay informed of how l6665 protects your data.

12. Contact & Complaints

If you have any questions, concerns, or complaints regarding this Privacy Policy or l6665's handling of your personal data, please contact our Data Protection team using the details below:

• Email: [email protected] — use subject line "Privacy Query" or "Data Complaint"
• Live Chat: Available 24/7 within the l6665 Platform — select "Privacy / Data Protection" from the support category menu

l6665 is committed to resolving all privacy-related complaints promptly and fairly. We will acknowledge your complaint within 3 business days and aim to provide a full resolution within 14 business days. Where a complaint is particularly complex, we will keep you informed of progress throughout the investigation.